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What is Woodstock Vitamins?

Woodstock Vitamins is a supplement brand created by holistic pharmacist, Dr. Neal Smoller.

Dr. Neal’s goal is to challenge the supplement industry by setting a new standard for supplement quality and holistic care, backed by science, so he can build and support a lifelong wellness strategy for his customers.  

The products that bear the name Woodstock Vitamins are unlike supplements found at major retailers, health food stores, or doctor’s offices across the country.  They’re not chosen because they’re popular, mass-marketed, or highly profitable. The supplements are selected because they meet or exceed Dr. Neal’s strict standards for quality and therapeutics. 

In other words, Woodstock Vitamins strives to provide best-in-class supplements, without the normal BS of the supplement industry.

Dr. Neal has curated his selection of formulas, selecting some of the country’s best contract manufacturers within their categories, and then personally verifying and vetting the products for adherence to his science-based criteria.

Who is Dr. Neal Smoller and why did he start making vitamins?

Dr. Neal Smoller is a holistic pharmacist, supplement expert, and the founder of Woodstock Vitamins.  

Dr. Neal’s mission is to challenge the natural products industry by redefining holistic care and setting the standard for supplement quality. 

His methods and products are backed by real science and with them he builds and supports his customers’ lifelong wellness strategies.

You can learn more about Dr. Neal on his website:

What payment methods can I use to purchase products?

We accept several payment options, including all major credit cards, PayPal and Venmo.

Do you have any discounts available?

As a member of our Rewards Program, you’ll get special offers and discounts all year long. 

Sign up here: LINK

Does Woodstock Vitamins offer a senior citizen or military discount?

We do not offer a senior citizen or military discount at this time. 

We have a rewards program available to anyone interested in joining.

Our Woodstock Vitamins Rewards Program is our appreciation program that awards you points for allowing us to be a part of your life.

It’s our way of saying “thank you” for supporting us.

You can learn more here:

Do you have a subscription program?

We currently do not have a subscription program, but we may pursue it in the future.

Should I do blood work testing before taking supplements?

While not required, getting bloodwork done before starting a new supplement plan helps to establish a baseline before further tests. .

How does “My Account” work?

We encourage all users of our services to quickly and easily register for an account to improve their experience.

Our registration process is easy and will save you time for future purchases. Just click the Signup (LINK) here or in the header to get started. 

Once you’re registered, you can visit your Account Dashboard by using the link

Once registered, you’ll also have the opportunity to take part in our Rewards Program.   For more information, click here. LINK

How do I create an account?

To create an account, click on My Account in the upper right hand corner of your screen and/or the green Rewards Program button at the bottom of your screen. Then select Create Account, fill out the appropriate fields and click Create. You will receive an email asking you to verify your email by clicking on the Activate my Account link. The next time you ship with us, you can save time at checkout and earn rewards points by logging into your account.

I can’t log in

We’re sorry you’re having trouble logging into your account. Please try resetting your password. If you don’t receive an email from us to reset your password, something might have gone wrong when you set-up your account. Please contact us and we’ll look into it for you.

Password reset

To reset your password, click on My Account in the upper right hand corner of your screen and/or the green Rewards Program button at the bottom of your screen. Click on Log In, then Forgot Your Password? Enter your email address and we’ll send you an email to reset your password. (Please make sure to check your spam folder as well.)

How can I reorder a product?

If you have an account with us, you can log in and view your previous orders under My Orders on your account page.

You can also email, call or chat with us to place another order. 

I have a problem with my order.

Your satisfaction is guaranteed! 

Please contact us by phone, email or chat and we’ll respond within one business day to resolve the problem to your satisfaction.

Where’s my order? Order tracking.

Once your order ships, we provide a confirmation email with your tracking number included. Click on the provided link to view detailed tracking information. 

You will be able to review the tracking history and the estimated date of delivery. 

Please allow up to 24 hours for the shipping status to be updated.

I’m new to supplements, where should I start?

The Vital Five are the five core nutrients that Dr. Neal recommends before any other supplement is considered.

He believes there are five nutrients that almost everyone would benefit from, but are often missing from even the best diets.

You can read more about the Vital Five on  Dr. Neal’s blog:

What product is best for me?

We believe that the best recommendations for supplements, diet and lifestyle should be made only after we get to know you and better understand your health and wellness concerns.  

That’s why we offer the same experience online that we do in our shop in Woodstock, NY: counterside consults.

When you walk into our store, you can get the ear of one of our experts and they can guide you to the best product, help with a quick rundown of how to solve a problem holistically, or get you some great resources to further educate yourself on any wellness topic.

Counterside Consults are available for everyone, even new customers.

Click here for more information and to schedule your consult now. LINK

During business hours, you can chat with our support staff and get immediate assistance with a personalized recommendation or plan.

Who makes your products?

Woodstock Vitamin products are made in several US facilities, hand selected and vetted by our founder, Dr. Neal Smoller, Holistic Pharmacist.

All products are manufactured in the United States.

We use different companies to ensure the various products we offer are made by those who are experts in those product types.

“Not every vitamin company can make softgels correctly. Herbs are a unique specialty that we want the real pros making. Mushrooms MUST be made in a very specific way to meet our standards, and therefore we need those specialists to make those products.” – Dr. Neal, Founder and Holistic Pharmacist.

Our high-quality Ingredients are sourced from around the world, depending upon the best location to grow, harvest, and process them for maximal impact.

Difference Between an Expiration Date vs. Manufacturing Date?

Some supplements have an expiration date (ex date,, best if used by date, or best by date), while others include a manufacturing date (mfg date) instead. 

The expiration date printed on the label is the last date a product should be consumed. If properly stored, the product will remain fully potent until this date. The manufacturing date printed on the label is the date the product was made in compliance with regulations.

There are a variety of reasons why a company may choose to use one date over the other. Rest assured that we have many other quality measures in place to make sure that you are receiving the highest quality product.

I want to know about allergens in your products.

We try to be as transparent as possible to make the buying process easier. All of the allergens are disclosed on the labels of our products.

Can you provide the Certificate of Analysis for a product?

Part of our ongoing business plan involves a level of transparency unmet by our competitors. This includes making these documents available immediately upon demand.

For now, receiving & preparing COAs is a time-consuming process. 

We hope to have them available on demand for our customers as soon as possible. 

In the meantime, don’t hesitate to ask via Chat and we’ll do our best to fulfill your request within 3-5 business days.

Are Woodstock Vitamins’ products vegan?

We have several vegan products available. Create List/Link?

​Our vegan products are clearly labeled and noted on their respective product pages. 

We believe that making the best supplements for your health means creating products with non-GMO, plant-based, organic, vegan ingredients, with the fewest number of allergens as possible.


A product is out of stock, what should I do?

We apologize for the inconvenience. Recently, the supply chain across many industries has been dramatically disrupted.  Things are normalizing, but there are still hiccups.

When a product is sold out, we list Dr. Neal’s recommended substitute(s) on the product page. 

Are my products ok if they go through airport scanners?

Woodstock Vitamins has not done any studies regarding our products and scanners.

However, in general, radiation from scanners is not likely to affect vitamin and supplement quality or safety.

Do you offer free product samples to try?

While we don’t offer samples at this time, our Satisfaction Guarantee allows customers to try any product for up to 30 days & receive a refund (minus shipping costs) for any reason.

What’s your return policy?

We will gladly accept any item purchased from Woodstock Vitamins for any reason within thirty (30) days of purchase. 

Refunds will be made promptly upon receipt of unopened items to the original payment method made at the time of purchase.

Shipping and/or handling charges are non-refundable.

Contact us via email, phone, or online chat to start the return process.

You can find more information here:

How does your rewards program work?

Once you create an account, you are automatically enrolled in the Woodstock Vitamins rewards program. 

When you’re logged in, you’ll earn 1 point for every 1 dollar you spend through our website. You also get points for other things, like referring friends or even liking us on Facebook!

You can start redeeming when you have at least 100 available points.

How can I earn points?

There are a number of ways you can earn Woodstock Vitamins Rewards points!

-Creating an account

-Purchases: Earn 1 point for every $1 spent

-Subscribing to our newsletter

-Following us on social media

-Reviewing our products

And, if you’ve entered your birthday to your profile, you receive points on your birthday as a special gift from us!


Visit the Earn Points tab on your My Account page for the full rundown on how to earn points with Woodstock Vitamins Rewards.

What’s my point balance?

Log in to your account by clicking on the My Rewards tab at the bottom of your screen.

Your rewards points will be listed on the top left hand corner of the rewards pop-up screen. .

We can also look up your point balance for you! You are always welcome to contact us by phone, email or chat.

Redeeming points

To redeem points, click on the green Rewards Program button at the bottom of your screen. Under the Redeem section of the pop-up screen, select either the $3 off, 100 points or the $12 off, 400 points coupon. Click Redeem for your coupon code.  

When you’re ready to checkout, enter the coupon code in the gift card or discount code field on your checkout page and you’ll be all set.

You can only use one coupon code per transaction. And don’t worry, if you decide not to use the coupon code right away, it never expires. Just contact us and we’ll look it up for you!

What is Woodstock Vitamins’ shipping policy?

We offer several shipping options within the U.S., including free shipping for orders of $50 or more. 

You can find more information here:

How long will it take to get my order?

Your shipment should arrive within 2-6 business days from the date you placed the order. 

How long will shipments take to get to an APO address?

USPS is the only postal service that delivers to APO military addresses. 

Shipments can take between 3 to 45 business days to arrive at any domestic or international APO address. 

Please note that delivery times may vary for the following several reasons:

  • Courier service tier
  • Delivery destination
  • Military aircraft schedules
  • Sorting process delays
  • Weather delays
Do you ship internationally?

We currently do not ship internationally. We hope to have this shipping option available soon.

Does Woodstock Vitamins test products for Quality Assurance?
Our products are third party tested for adulterants, content claims and potential contaminants.

We try to ignore all claims to quality from a manufacturer. We strike out on our own and ask what we feel to be the right questions. We’re not perfect either, but we are trying our best.

This information is tough to come by. If we don’t receive it, we don’t consider the company as a brand we should sell.  

Here’s an article Dr. Neal wrote about the subject:

Do you have organic certification for your products?

Obtaining organic certifications for our products, and launching more organic products, is part of our continuous business strategy.

Our products with organic certifications are noted as such on their labels. 

We test our herbal supplements to eliminate adulterants, heavy metals, pesticides, herbicides, and other harmful chemicals. We reject any which do not meet or exceed our rigid standards!

Does Woodstock Vitamins have kosher certifications for products?

Woodstock Vitamins does not currently have Kosher certification. It may be something we pursue in the future.

Still have other inquries?


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