Support
Talk to a human.
We're a small team of people who actually know supplements. Reach us however works best for you.
How Can We Help You?
Not sure what to take?
We want you to take the fewest supplements matched for your unique needs. Here's the best path forward:
1
Read: Most People Don't Need More Supplements
Understand the philosophy before you buy anything
5 min read
2
Take the quiz
2-minute personalized First5 recommendation
Most people start here
Orders, Accounts, and Product Questions
Most questions are answered in the FAQ below. For anything else, our team is a chat or call away.
Self-service
Find Answers
Search or browse by category.
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How can I redeem my rewards points?
Who We Are Rewards
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What’s your return policy?
Who We Are Returns
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How does your rewards program work?
Who We Are Rewards
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Do I need to refrigerate Probiotic?
The First5 Probiotic Storage
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How much Calcium do I need every day?
The First5 Calcium+D Dosage
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Can I take these with my medications?
Our Approach Dosage
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How long will it take to get my order?
Who We Are Shipping
In person
Come see us in Woodstock.
We're upstate New York's only independent supplement pharmacy. Dr. Neal's pharmacy — Village Apothecary — is right downstairs.
Address
79 Tinker Street, Woodstock, NY 12498
Right above Village Apothecary, Dr. Neal's independent pharmacy
Hours
Mon–Sat, 10am–6pm
Closed all Federal Holidays. Short hours Christmas Eve and New Year's Eve.